Frequently Asked Questions – Chotu Toys

Welcome to the Chotu Toys FAQ section! Here you’ll find quick answers about shopping, delivery, returns, and product details — everything you need to know before you buy kids toys online in Pakistan from the best online toy shop!

❓1. What is Chotu Toys?

Chotu Toys is an online toys store in Pakistan offering a wide range of baby toys, kids toys, and educational toys. Our goal is to make learning fun and provide safe, high-quality toys for children of all ages.

🚚 2. Do you deliver toys all over Pakistan?

Yes! 🎉
We deliver toys nationwide across Pakistan. Delivery time is 3 to 5 working days in Karachi and 5 to 7 working days for other cities.

Our trusted courier partners include PostEx, BlueEx, and Leopards Courier.

💳 3. What payment methods do you accept?

We accept Cash on Delivery (COD) all over Pakistan.
You can also contact our team for online payment options if available.

🎁 4. What types of toys do you sell?

We offer a huge collection of toys, including:

• Educational toys for learning and creativity

• Baby toys for infants and toddlers

• Board games and puzzles

• Outdoor & swimming pool toys

• Toys for boys and girls of all ages

🔄 5. What is your return and refund policy?

If you receive a damaged, wrong, or defective item, you can request a return or exchange within 3 days of delivery.
Please ensure the product is unused and in its original packaging. For full details, visit our Return & Refund Policy page.

🧸 6. Are your toys safe for babies and kids?

Absolutely! ✅
All our toys are safe, non-toxic, and quality tested. We only source from trusted brands to ensure your child’s safety and happiness.

🛍️ 7. Why should I buy from Chotu Toys?

Because we’re more than just a toys store in Pakistan — we’re your child’s learning partner!

• 100% authentic toys

• Affordable prices

• Fast delivery

• Excellent customer service

• Trusted by parents across Pakistan

📞 8. How can I contact Chotu Toys?

You can reach our support team anytime through:

• Email: contact.chotutoys@gmail.com

• Phone/WhatsApp: 0313-2759850

• Or via our Contact Us page for quick assistance.

🎠 9. Do you offer discounts or promotions?

Yes! 💥
We regularly run discounts, bundle deals, and seasonal sales on baby toys, educational toys, and kids toys online.
Follow us on Facebook & Instagram @ChotuToys1 to never miss an offer!

🎓 10. Do you sell educational toys for learning?

Yes! Our Educational Toys Store section includes learning games, puzzles, building blocks, and creative sets designed to make learning enjoyable for children of all ages.